So... Since I work for Verizon Wireless, as a sales rep we are givin what is called a "concession line." Well, we're also supposed to demo out a different phone every three months, so this is the new phone that I got today. Everything is pretty cool about it, except I don't like the keyboard, the buttons are too small and I'm used to ALL touch screen. AND The worst thing of all, is that it doesn't have Visual Voicemail (if you don't know what that is, look into it). It's the best feature to have on your phone, and this one doesn't have it. Looks like i'm going back to Basic..ugh. Wish me luck!!